Terms & Conditions

Effective Date: February 22, 2024

Welcome to DockSwag™, your go-to destination for yacht club apparel, clothing, and accessories. Before you proceed with your purchase, please take a moment to read and understand our Terms & Conditions. By accessing our website and placing an order, you agree to be bound by these terms. If you have any questions or concerns, feel free to reach out to our customer support team.

Definitions

• “We”, “our”, “us”, “site”: Refer to DockSwag™, the company, its subsidiaries, affiliates, employees, agents, officers, and directors operating the online e-commerce store at www.dockswag.com.
• “You”, “Your”, “club”, “customer”: Refer to the individual, entity, or organization making a purchase from DockSwag, including individuals, clubs, societies, and organizations, such as yacht clubs.

General Information

DockSwag™ operates an online e-commerce store at www.dockswag.com. Our products are available for purchase through our website.

We specialize in customized apparel, which may include personal graphics submitted by our customers. Please note that once submitted, these graphics will not be returned to you.

Customized Apparel and Liability

By allowing us to use your personal graphics on our clothing line, you acknowledge that DockSwag™ assumes no liability for any issues related to these graphics.

You also acknowledge that any display, use, or sale of your personal graphics or club logo is with permission, without any liability to DockSwag™, and without compensation to you. The submitted artwork or logo will be for use, display, and sale by www.dockswag.com to any customer on our website.

We reserve the right to refuse any graphics that violate our content guidelines or legal requirements.

Privacy Policy

DockSwag™ respects your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. DockSwag™ may share limited customer data (such as name, shipping address, and order details) with third-party fulfillment partners, solely for the purpose of processing and delivering orders. All data sharing is conducted in accordance with our Privacy Policy and applicable Canadian privacy laws, including PIPEDA. By placing an order, you consent to this data processing arrangement. By using our website, you consent to the practices described in our Privacy Policy.

Return Policy

We want you to be satisfied with your purchase. If you’re not completely happy with your order, please refer to our Return Policy for details on returns, exchanges, and refunds. Customized apparel (including items with personal graphics) may have specific return conditions. Please review the policy for customized products.

Please note: Customized apparel—including items with personal graphics, club logos, or made-to-order elements—is generally non-refundable unless the product is defective or the customization was not completed as specified. This policy is consistent with Canadian consumer protection laws and the Sale of Goods Act (BC).

Shipping Policy

We offer shipping services to deliver your orders promptly. Our Shipping Policy provides information on delivery times, shipping fees, and tracking options.

Please note that shipping times may vary based on your location and the availability of the product.

Intellectual Property

All content on our website, including graphics, logos, text, and images, is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our explicit permission or that of the copyright holder.

The DockSwag™ logo, slogans, trademarks, trade names, customized apparel designs, and the website www.dockswag.com are the sole intellectual property of DockSwag™. This includes, but is not limited to, custom apparel and products under our Harbour Line collection.

Brand Usage and Disclaimer

DockSwag™ is not affiliated with or endorsed by any third-party brands referenced. All brand names and trademarks are used solely to describe product materials or components.

Third-party trademarks, logos, slogans, and brand names are copyright-protected and belong to their respective owners. DockSwag™ customizes and sells these products in accordance with supplier guidelines but is not affiliated with these third-party brands. Unauthorized use or reproduction is prohibited.

Disclaimer

While we strive for accuracy, DockSwag™ cannot guarantee that all information on our website is error-free. We reserve the right to correct any inaccuracies or omissions.

Changes to Terms

Our terms and policies are subject to change without notice. Please check this page periodically for updates.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of British Columbia, Canada. By accessing our website and placing orders, you agree to submit to the exclusive jurisdiction of the courts in British Columbia, Canada. By continuing to use our website and placing orders, you agree to these Terms & Conditions.

Canadian consumers are protected under the Competition Act and Consumer Protection BC, which emphasize transparency, fair advertising, and clear refund policies.

DockSwag™ complies with applicable Canadian consumer protection laws. If you reside in Canada, you may have additional rights under provincial legislation.

Any disputes, claims, or controversies arising out of or relating to your use of this website, any purchase made through DockSwag™, or these Terms & Conditions shall be resolved through final and binding arbitration, rather than in court, except where prohibited by law. Arbitration shall be conducted in accordance with the laws of British Columbia, Canada, and administered by a recognized arbitration body. You agree to waive any right to a jury trial or class action, and to resolve disputes on an individual basis. Nothing in this clause prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction.

Thank you for choosing DockSwag™ for your yacht club apparel needs!

For more details, visit our website: www.dockswag.com.